The volume of data within an organization has grown a lot in recent years. With technology dominating all sectors of companies, integration between departments and the generation of information have reached unprecedented levels.

In this scenario, the importance of monitoring in IT environments grows. After all, what's the point of having cutting-edge infrastructure and systems running in real time, if the data generated is not used intelligently by managers and decision makers?

The big challenge today within companies is to shift the focus just from monitoring network and infrastructure, such as servers and databases, and go beyond, making the most of the information and tools at your fingertips.

Discover in this article the importance of monitoring in IT environments and how monitoring can be a great ally in various areas within your organization.

Why is monitoring in IT environments so important?

Many companies still have doubts about the importance of monitoring. Let's start by explaining why it is essential for making more assertive decisions in all departments of a company.

In the past, it took a long time to gather consistent data and information about what was happening within a company. Without the support of technology, for example, it was necessary to wait for all the salespeople to submit the weekly numbers and add them up manually to know the result for a given period.

Furthermore, there were chances of mistaken, repeated information and human errors in this process. In this way, many decisions were made based on superficial data and, in many cases, based on deductions and guesswork.

Nowadays, this is no longer the way to go, thanks to technology and the new level of monitoring in IT environments that it has allowed us to reach.

This monitoring is very important, because it provides real-time data on how your entire operation is going, what the bottlenecks and opportunities are, the metrics of each action carried out in different departments, how far you still have to go to reach the target for a given period, among many other benefits.

What can be monitored?

When discussing the importance of monitoring in IT environments, many people relate the term Information Technology only to infrastructure, such as servers, networks and databases.

However, the reality is that the monitoring area must increasingly act as a strategic partner within organizations. It is their role to guide and assist all other departments with regard to information and use of available tools.

Below we list some examples of business rules which can be monitored and studied to make more assertive decisions.

1. Monitoring of the commercial area

Nowadays, it is possible to monitor and track the performance of the sales team in real time. For example, managers can know how much a retail customer is selling per hour, day, month and year.

This helps when defining the company's next steps and even discovering what this customer is doing differently to apply to others and increase the performance of other channels.

It is also possible to discover the sellers who sell the most, the periods of the year with the best results, closely monitor the metrics of specific campaigns, etc. All of this allows for a broader view of the operation and its opportunities and bottlenecks.

2. Inventory monitoring

Another sector that greatly benefits from this real-time monitoring is the inventory department. It is possible to monitor the stock of a specific customer and make sales projections to prepare stock more safely for the coming weeks.

These are examples of information that in the past it was difficult for managers to receive in real time and nowadays it is simple to access this data.

Controlling and monitoring stock assertively impacts, for example, negotiations with suppliers and buyers, and promotions carried out by the marketing department. Everything is integrated and departments are able to work in sync in search of the best results.

3. Invoice Monitoring

Thanks to monitoring in IT environments, it is also possible to closely monitor all invoices issued with complete security.

This data is essential for several departments, such as purchasing, finance and accounting. Monitoring invoices often takes time, but with an ideal solution the process becomes simpler and easier.

And other great news is the possibility of crossing this data to generate more complete views of your company and the scenario in which it operates.

Constant monitoring of all these environments represents a great competitive advantage for companies that adopt it in their daily lives.

Have you ever stopped to think that you are constantly making the same decision based on outdated assumptions or data? And maybe this decision is hurting your company's overall performance without you noticing?

This is why monitoring the IT environment is so important. This is the best way to make decisions with reliable and up-to-date data.

First steps towards quality monitoring

After discovering everything that can be controlled and the importance of monitoring in IT environments, check out essential steps that need to be adopted in your company.

1. Prepare the environment

For quality monitoring, it is not enough to just hire the best tools on the market and start work. It is very important that your company's departments are prepared for this.

This involves everything from working on an organizational culture focused on innovation and technology to showing all areas the importance of this type of attitude.

Monitoring your company's activities will bring short and long-term benefits to everyone involved and to all sectors. However, for this to happen it is necessary to have an environment capable of absorbing these changes and understanding the new reality in which companies are inserted.

2. Train your team

This is another essential step when thinking about monitoring in IT environments. Employees need to know how to operate the available tools safely and intelligently so that the results are assertive and quick.

Invest in team training to ensure maximum efficiency of this investment. It's not enough to just provide the best software if employees don't know how to enter the information and extract what they need.

3. Choose good solutions according to your company's needs

To carry out all the monitoring we cover in this article, having partners and good software is essential. Therefore, do your research before making this decision. Analyze the pros and cons of each system, the reputation of your supplier, how the support will be provided, among other factors.

One tip is before starting this research, do a survey of what your company needs to monitor, which indicators are decisive for the operation to run smoothly and have a direct impact on results.

Always remember: one of the secrets to an organization's success is monitoring its activities and, mainly, analyzing this information to make more assertive decisions.

Now that you are aware of the importance of monitoring in IT environments, visit our website to find the ideal partner and learn about our monitoring solution, and find out everything we can offer for your company.