Monitoring
Monitoring
Monitoring keeps a continuous eye on the messages that physical devices and applications generate, so a problem is caught before it turns into downtime. Integrity-UX runs that watch from its own Network Operation Center (NOC).
Through our Network Operation Center (NOC) we proactively monitor messages generated by physical devices and applications
Through our Network Operation Center (NOC) we proactively monitor messages generated by physical devices and applications


Through our Network Operation Center (NOC) we proactively monitor messages generated by physical devices and applications, in addition to providing information about resource usage (CPU, Memory, Network, Disk, etc...).
We develop personalized dashboards and generate reports with relevant indicators on a monthly basis for our clients.
Below are some devices and applications that can be monitored:
- Servers (Unix, Linux, Windows)
- Network equipment (Routers and Switches)
- Printers
- SAP
- Database
- Storages
- Bandwidth consumption
- firewall
- VPN
- Business Rules
- Environmental health analysis
Why Integrity-UX is the right partner

Specialized team
Specialists responsible for planning and migrating highly complex environments, so your data and applications come out safer.

Successful projects
More than 200 projects delivered, with complete solutions that bring costs down for our clients. Always focused on the solution for the client.

More than 15 years in business
Managing mission-critical environments since October 2010, in Brazil and abroad. Experience across migrations, environment recovery and continuous operation at mid-sized and large companies.

Microsoft Partner
Here you work with a company that has Microsoft as a partner, with deep expertise in the solutions available in Microsoft Azure.
Turn monitoring into observability and catch failures before your users do.
Availability alerts tell you something broke. Metrics, logs and traces, correlated, tell you where and why. Integrity-UX reviews what your environment already monitors, points out what is slipping through, and leads the move to observability.
To understand the three signals, why they only work correlated and what makes an observability bill blow up, see what observability is.
Some of the companies we work with







Benefits
The difference between reactive and proactive monitoring is who finds the failure first: the alert or the user. The point of watching continuously is for the team to act before a ticket is opened.

In-house NOC
The watch runs from an Integrity-UX Network Operation Center, not just an automated alert with nobody on the other end.

End-to-end coverage
We watch the messages coming from physical devices and applications, instead of only checking whether the server answers.

Proactive detection
The goal is for the alert to arrive before the ticket, so the team acts on the first sign of degradation rather than on an outage that has already settled in.

Microsoft Partner
An Azure-certified team, with cloud resources and the on-premises environment monitored together.

Alerts with context
Alert rules tuned to the environment, to cut down the false alarms that make a team stop looking at the dashboard.

Visibility you can act on
A history of how the environment behaves, which separates the one-off incident from the recurring problem.
Frequently asked questions about monitoring and observability
It is the continuous watch over servers, networks and applications to catch a failure, a slowdown or a resource running out. It brings together three things: collecting data from the equipment, setting the limits you consider acceptable, and raising an alert when those limits are crossed.
It is the set of data a system emits about itself: the metrics, the logs and the traces. Observability is what you can do with that telemetry once it has been collected and correlated.
It depends on how many pieces a problem travels through. In an environment with a handful of servers and self-contained applications, monitoring that is well configured handles most cases. When an application depends on several services, monitoring tells you it is slow without telling you which part is slow, and that is where observability becomes necessary.
A Network Operation Center is the team and the setup that watch an environment continuously and handle the alerts it raises. Integrity-UX runs its own NOC, which proactively monitors messages from physical devices and applications.
CPU, memory, network and disk are the floor, not the goal. They tell you the machine is healthy, not that the business is running. A server can sit at 20% CPU while the operation is stopped, because the job that should have run at 2 a.m. never ran. Monitoring that stops at the physical resource warns you late, or not at all.
It means checking that the process the operation depends on actually happened, not just that the equipment is up. This layer covers checks such as: the overnight job finished inside its window; the file a partner sends arrived by the agreed time; the integration queue is draining instead of piling up; this hour's transaction volume is in the expected range; the backup copied a sensible amount of data instead of reporting success with zero bytes; and the certificate expires in thirty days, not tomorrow. None of these show up on a CPU chart, and they are exactly the ones a company tends to hear about from its customer first.
IT cannot do it alone. The person who knows the monthly close has to be ready before 6 a.m., or that a queue stuck for two hours turns into lost money, is whoever owns the process. IT turns that into an automated check and an alert to the people who need to know.
With reactive monitoring the team finds out when a user complains. With proactive monitoring the alert arrives as soon as the indicator starts drifting out of range, before anything goes down. The difference shows up in response time and in how many people were affected before anyone acted.
They do, and it is a common problem. When everything raises an alert, nothing gets treated as one. Thresholds have to come from how each environment actually behaves, and be revisited from time to time, instead of being copied from a generic template.
Yes. The watch covers physical devices and applications, in whatever environment the client runs.
With an assessment of what exists and what is critical to the operation. That produces the list of items to monitor, the thresholds for each one, the business rules that need a check, and who receives each alert.
